What are Legend Points?
Legend Points are a Loyalty Scheme but point based - when you make an account and make a purchase online directly from Love Layla, we provide Legend Points on the order total.
Collect points to redeem as discounts on any further orders. Points are used to discount your order - 1 point = 1pence.
How do I collect Legend Points?
You must register for a Love Layla Customer Account to begin collecting points - this will need to be the same account you sign into - we cannot combine accounts made with various email addresses.
Points are provided after any special offers or discount schemes are applied. For example,
if you order £10 worth of items, 100 Legend points will be added to your account. Your first order will collect points to make on any further purchases. All products collect points.
How do I redeem my Legend Points?
To spend your Legend Points, you must be logged into your account that was registered when you made your initial purchase(s).
Once logged into your account, there will be an opportunity to redeem your collect Legend Points at the checkout - this is positioned at the Basket and states “redeem Points” - this will also state how many points are available to redeem against this order.
You can choose to pay for a product with £’s and/or points.
We do accept part payment - you do not require the full amount of the order to redeem the points. You are also able to select part of the Legend Points - for example, you have collected 100 points - you can redeem 50 points on this order and save the second 50 for a future order.
All points will be visible in your Account. These points are only available against Love Layla products via the UK Love Layla website: www.lovelayladesigns.co.uk
I forgot to login into my account when making a Purchase - Can I add them at a later date?
I’m afraid not - to collect the Legend Points, you MUST login into your registered account, the points cannot be added to your account manually by the Love Layla Team.
What do I do if my Legend Card points balance is incorrect?
Your points will take up to 24 hours to be uploaded onto your account - if you are concerned in regards to your Legend Point Balance, please contact us via email at firstname.lastname@example.org
Make sure to be logged into your registered account to view the status of your Legend Points.
Any orders that are refunded, the Legend Points will be forfeited and will not be added back to your account.